I started with MXD Group (Exel Direct) during the startup of our centralized operations in 2007. I was quickly given the opportunity to grow with the organization into a Lead position, then shortly after that as a Supervisor. Throughout the course of the last seven years, MXD Group has fostered those skills in which I excel at. I now am proud to be their Training Manager, conducting ongoing Operational & Systems Training Courses, designing a training program for new managers to the organization, among many other things. The variety I have in the work that I do is exciting – and I feel connected to the leaders within MXD Group, as an integral part of the team.
Three years ago, I started as a warehouse temporary associate with MXD Group. By the end of that year I’d been hired and promoted to Operations Supervisor. So when I say I believe in the MXD Way and in a company that provides all the support anyone needs to become a success, it’s because I’ve seen it work. A company is its people, and the training and recognition given by the management team and leaders allow for anyone with career goals to meet those goals and exceed them. Last year I was promoted to Operations Manager, and am currently delighted to provide operational support to four sites within the MXD Family. I continue to look forward to the many exciting adventures in my MXD future.
We offer a diverse work environment where all associates are valued and treated with respect. We empower our associates to ask questions and bring forth new ideas, and to act in an entrepreneurial way. The MXD Group recognizes that our people are our most important asset and will set us apart as the nation's leading home delivery provider.
Each associate is encouraged to partner with their leadership team and take ownership of their career development. By providing regular performance feedback and training opportunities, each associate who shows interest and ambition to grow their career are given the opportunities to do so with MXD.
We are proud to offer a complete package of health and welfare benefits that are both affordable and provide a range of coverage options. Full Time associates are eligible for medical, dental, vision, life, paid Holidays and Vacation, 401k with a company match, and many others! Additionally, we offer competitive wages, an annual performance review process and a management incentive plan for eligible associates.
Customer Service Representative
Processes orders and prepares correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer. Acts as a liaison to facilitate issue resolution.Learn more
Responsible for providing delivery scheduled dates to end customer as well as resolving inventory and service problems.Learn more
Operations Supervisor - Trainer
The Operations Supervisor provides operational leadership to individual contributors and hourly workforce to achieve overall performance goals for productivity, cost, quality, of a multi-client white glove home delivery distribution center. This position will coordinate and supervise the shift, daily, and weekly warehouse activities. As a trainer, you will provide leadership, motivation, training, and development of hourly workforce and focus on “making MXD a great place to work”Learn more
Network Carrier Clerk
Manage 4th party relationships with Network Carriers to ensure SOP compliance, delivery performance, properly timed billing, and overall customer satisfaction.Learn more
Human Resources Coordinator
HR support for payroll, HR policy administration and file maintenance, new hire orientations and onboarding. Assists in other human resources functions, including but not limited to: recruiting, coordinating associate relations, special projects, procedure and government compliance, systems reporting through ADP, leave of absence administration, and completion of other projects as assigned.Learn more